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PNW WebCare

Web Design Services

Everything you need to look great online, and nothing you don’t.

Starting from scratch or replacing an outdated site. We handle everything so you can focus on running your business.

Serving businesses in Spokane, Spokane Valley, Coeur d’Alene, Liberty Lake, Post Falls, and the greater Pacific Northwest.

Core Services

yoursite.com

Web Design & Development

Your site, built from scratch. No templates, no shortcuts.

All Systems Operational
99.9% Typical uptime target
Response: <200ms SSL: Active CDN: Global

Website Hosting

Fast, secure, and monitored. The same cloud infrastructure large companies use, managed for you.

maintenance-log
✓ Updated hours on contact page
✓ Hero image swapped, optimized to WebP
✓ Tested: Chrome, Safari, Firefox, Edge
Dependencies up to date

Ongoing Maintenance

We stay after launch. Updates, security, and support handled.

Tickets
2 open
Uptime target
99.9%
Traffic 1.2k visits
Invoice #042
Paid

Client Portal

Tickets, analytics, and billing. All in one place.

See what’s included →

Web Design & Development

Your site is custom-built from an empty file. No page builders, no plugin stacks, no bloated themes. Just clean code that does exactly what your business needs.

Built for Speed

No bloated frameworks. No waiting. Your visitors see content the moment they arrive.

Built for Search Engines From Day One

Semantic HTML, structured data, and optimized meta tags baked into every page.

No Plugin Bloat

Every line of code has a purpose. No 47-plugin stack that breaks with every update.

Responsive Across All Devices

Tested on real phones, tablets, and desktops. Not just “mobile-friendly” by default.

See examples of our work →

Website Hosting

Your site runs on Amazon Web Services, the same cloud infrastructure large companies use. We manage it for you, so you can focus on running your business.

All Systems Operational
Example status
Uptime

99.9%*

What we strive for. Real monitoring, not just promises.

Response Time

<200ms*

Typical server response time for static sites on cloud infrastructure.

SSL Certificate

Active

Auto-renewed. HTTPS on every page, every time.

CDN

Global

Content delivered from the server closest to your visitor.

*These numbers reflect typical performance for sites like the ones we build. They’re what we aim for, not a guarantee. Real-world results can vary depending on your visitors’ location, network, and the cloud infrastructure we rely on. Any uptime or performance commitments are set out in your signed service agreement.

Maintenance & Support

A website is never “done.” We stay after launch to keep everything running, updated, and secure. You focus on your business. We handle the rest.

Security Monitoring

Automated scans monitor for vulnerabilities. When issues are found, we work to resolve them as quickly as possible.

Tested Before Going Live

Updates and changes are tested in a staging environment before they reach your live site, except urgent security fixes, which we verify immediately after release.

Content Changes

Need to update your hours or swap a photo? Submit a request through your portal. Minor updates are typically included with your maintenance plan. Larger or frequent changes may be scoped separately.

Automated Backups

Daily backups with 30-day retention. If something goes wrong, we can typically restore your site quickly.

Performance Reporting

Detailed performance statistics and reports available through your client portal. If something needs attention, we’re on it.

Client Portal

One login. Full visibility into your website, support, and billing. No chasing updates. Everything in one place.

Open Tickets 2
This Month 1.4k
Next Invoice Apr 1
Visitor Trend (30 days)

Support Tickets

Submit requests and track progress. Every interaction logged in one place.

Billing & Invoices

View past invoices, see upcoming charges, and manage your payment method (when online payments are enabled). No surprises.

Analytics Dashboard

Website activity, request stats, and performance data. The metrics that matter, available when you need them.

Explore the full portal →

Portal interface shown is for illustrative purposes. Actual dashboard may vary.

SEO & Content Writing

Built with search in mind, and launched with clear, effective content.

SEO Optimization

Every site includes on-page SEO fundamentals from day one.

  • Semantic HTML, structured data, and optimized meta tags baked into every page
  • Clean, lightweight code with no plugin bloat
  • Google Business Profile setup is available when you need it

We don’t guarantee specific search rankings. Results depend on factors outside our control, like search engine algorithm changes and competitor activity.

Content Writing

We help shape your message during the build process so your site launches with clear, effective content.

  • Initial website copy for your homepage, services, and about pages
  • Written for your launch, not ongoing blog posts or marketing copy
  • Minor text updates after launch are typically included with your maintenance plan

Available When You Need Them

Every business is different. These services are here if you need them. No pressure, no bundles you didn’t ask for.

Google Business Profile Setup

Local customers search on Google first. Make sure you show up.

  • Profile creation or claiming
  • Category & description optimization
  • Photos, hours, service area

Domain & Email Setup

First impressions start with your web address and email. If you already own a domain, we’ll need access to manage DNS records and keep everything running. If you need a new domain, we can purchase and manage it for you (a small domain registration cost applies). Either way, we handle the technical setup.

  • Domain registration or existing domain management
  • DNS configuration and ongoing record maintenance
  • Professional email (you@yourbusiness.com)
  • SSL certificate setup

Why Custom Over a Template?

Platforms like Squarespace, Wix, and other website builders are great for getting started. But when your business outgrows a template, here’s what changes.

Custom-Built

  • ✓Designed for your brand, maintained by the team that built it
  • ✓Your monthly fee covers real hosting, maintenance, and human support
  • ✓Performance-tested on real devices before launch
  • ✓Once your project is paid in full, the custom code we write for you is yours. If you leave, you take it with you.
  • ✓Support from the team that actually built your site

Template Platforms

  • ~One-size-fits-all layouts
  • ~Monthly fees just to rent the page builder
  • ~Heavier code, slower performance
  • ~Locked into the platform’s ecosystem
  • ~Support from someone who’s never seen your site

Transparent, Custom Pricing

What you pay depends on what you need. We’ll talk through your goals during a free consultation and put together a straightforward quote. No hidden fees, no surprises. Quotes are plus applicable sales tax.

What Affects Cost

  • •Number of pages
  • •Custom features & integrations
  • •Content creation needs
  • •Timeline and complexity

What Our Website Plans Include

Your quote lists exactly what’s included.

  • •Responsive, mobile-first design
  • •Hosting & SSL certificate
  • •Client portal access
  • •Ongoing maintenance & support
Get Your Free Quote

Frequently Asked Questions

Answers to the things most people want to know before reaching out.

Every project is different, so we provide custom quotes based on your specific needs. We’ll discuss your goals, scope, and budget during a free consultation. No surprises, no hidden fees. Quotes are plus applicable sales tax. The cost depends on the number of pages, custom features, content needs, and timeline.
How long it takes depends on four things: how much the site needs to do, how many pages it has, how ready your text and photos are, and how many rounds of revisions you want. Your quote includes a timeline for your project, so you know what to expect before we start.
Security monitoring, software updates, bug fixes, and minor site updates like text changes or image swaps. You also get full access to your client portal for support tickets, billing, and analytics.
Yes. Bring us your current site and we’ll tell you what’s worth keeping, what needs fixing, and whether a full rebuild makes sense. Sometimes a few targeted changes go a long way.
You can submit requests through your client portal. Minor updates like text and image changes are typically included with your maintenance plan. Larger changes may be scoped separately depending on the work involved.
We build with modern, lightweight code that loads fast and is built with search engines in mind. Once your project is paid in full, the custom code we write for you is yours. You’re not locked into any platform, page builder, or proprietary system. If you ever decide to move on, we’ll provide your website code and help transfer your domain.

Not Sure What You Need?

Let’s figure it out together.

Get a Free Quote